A secure administration system for customers of City & Guilds.
Postponement of scheduled maintenance for e-volve and Walled Garden
The planned maintenance for the e-volve and Walled Garden platforms that was due to take place from 7pm (BST), Friday 18 September 2026 until 8am (BST), Monday 21 September 2026 has been postponed.
Both platforms will remain available during this period and no disruption to services is expected.
We will communicate revised maintenance dates as soon as they have been confirmed.
Thank you for your understanding.
We are enhancing our security and introducing Multi-Factor Authentication (MFA). Please refer to our customer communication regarding the rollout.
Initially, you will see changes to the login screen and in due course will be notified via email when this new functionality will be available to you.
For more information, review our support page.
Please ensure your Tutors / Centre Admins are registered on Walled Garden with the same email used on SmartScreen, without this they will be unable to access any subscriptions on SmartScreen.
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